Frequently Asked Questions

When should I call Hansen’s Moving and Storage?

When you are considering a move, the best way to confirm your move date is to call as early as possible. During the summer, we get booked several weeks in advance. However, we understand that clients have escrow problems and other uncontrolled variables. We do everything we can work with our clients schedule.

How long will an in-home estimate take?

Estimates can depend on the size of the home, and volume of items taken. We do our best to be as thorough as possible, and provide as much information as we can. Try and allocate at least one hour for the estimate.

Can I pack my own belongings?

Absolutely. If you choose to pack your own belongings we will be able to offer you helpful tips on the proper way to pack your belongings. We also have different types of cartons for each of your belongings. (i.e. dish packs, mirror cartons, wardrobes, book boxes etc…)

How long will it take to pack my belongings if I choose to have Hansen’s Move provide the service?

Normally packing a house takes 1 to 2 days, depending on the size of the home and volume of items. We always try to be as least intrusive as possible during the packing process.

What do I do about my car?

Moving your car is easier than you think, we will be able to offer you a quote on moving your car to your new location.

How is the cost of my move estimated?

Local moves are priced out by the hour. Any move over 100 miles is calculated by weight and mileage according to the PUC guidlines.

How do I know the movers are really from your company, and not somewhere else?

We only use movers from our company. They are experienced and trained in the moving field and will be able to handle all of your items carefully and properly. We do not hire contract labor and we do not pay anyone cash under the table. Our employees are properly insured and many have worked with us for more than 10-20 years. During long distance moves we partner with trusted moving companies at your destination to provide skilled movers to help our drivers.

What are my insurance options?

California moving companies are regulated by the PUC to carry a minimum insurance policy of .60 cents per pound. Hansen’s Moving and Storage is affiliated with MovingInsurance.com to provide full value insurance, as well as provide single item high value insurance.

Does Hansen’s Moving and Storage follow all regulatory guidelines?

Hansen’s Moving and Storage carries all required liability insurance, PUC insurance minimums, workers compensation insurance and offers additional coverage for moves. For over 50 years, we have been operating in an honest and reputable way.